Terms & Conditions

jäll & tofta
Gwosdzik & Dannenfeldt GbR
Arndtstraße 42
10965 Berlin
+ 49 (0)179 90 111 95
+ 49 (0)178 85 256 23
mail@jaellundtofta.de
www.jaellundtofta.de
Ust-IdNr DE272936911


(06.2015)

1. Applicability
These terms and conditions are applicable on all orders and agreements with Gwosdzik & Dannenfeldt GbR.

2. Agreements
Accepting an offer or placing an order shall mean that you accept these conditions. By using our website you signify your agreement to be bound by these terms. We may choose not to accept your order for any reason.

3. General
Your ordered items may differ slightly in color from product picture.

4. Delivery
In case you order goods which are not available from stock, we will contact you by e-mail.
We usually dispatch your goods between 1-4 working days from receiving your payment. If there is a delay in shipping, we will notify you immediately. We can not accept liability for damages caused by delayed deliveries unless the delay was caused by gross negligence or deliberate intent on our part.
 
5. Prices
Unless otherwise stated the prices stated for the products and services offered shall be in euros, including value-added tax (VAT) within Germany and the EU and excluding handling and shipping costs, any taxes or other levies. jäll & tofta shall expressly reserve the right to change prices. For each purchase, the prices at the time at which the order was placed shall apply.

6. Shipping costs
Shipping costs are made up of item, number of ordered products and your delievery address. The shipping costs will be calculated and shown while order transaction.
Within Germany and the EU Rocky will be delivered free of shipping costs to private customers. For all other countries, please enquire.
 
For NON-German and NON-EU customers: We cannot affect taxes and customs charges. Please contact your custom office.
7. Conditional sale
The goods remain the property of jäll & tofta GBR until full payment has been received.

8. Refunds & exchange
We will refund the full purchase price or exchange the item if you return the purchased goods on your own costs within two weeks of receiving them. You do not have to give a reason for the return. All customers must pay for their goods to be returned for an exchange. The goods must be returned unused and in their original packaging. jäll & tofta shall not assume any liability for damage claims or consequential damage in whatever capacity substantiated as a result of the use of its products by consumers or third parties.

Please send your notification and all returns to the following address:
Email:mail@jaellundtofta.de
Post: jäll & tofta, Gwosdzik & Dannenfeldt GbR, Arndtstraße 42, 10965 Berlin, Germany
In case of any questions: mail@jaellundtofta.de


9. Warranty & Guarantee
The warranty period specified by law applies. In the event of a product fault that is covered under the terms of the warranty, we shall repair the products, supply a replacement or refund the purchase price at our discretion. jäll & tofta shall not assume any liability for damage claims or consequential damage in whatever capacity substantiated as a result of the use of its products by consumers or third parties.

10. Assembly
The customer is responsible for the correct assembly of the supplied products.

11. Data privacy
All your personal information that is collected by jäll & tofta is kept private and protected and will not be passed on to other people or organizations not involved in processing your order. You can request at any time and ask us to change your personal information or delete it.

12. Copy right
The website www.jaellundtofta.de/www.jaellundtofta.com with all content like pictures, designs or illustrations are copyright by jäll & tofta, Gwosdzik & Dannenfeldt GbR.